# Inactive Patients

Sometimes you need to prevent a patient from making appointments or for your receptionist from doing so. You can do this by making them "Inactive". Inactive patients cannot log in. Some patients will create a new account. They will not be able to use the same email address as an inactive (or active) patient.

**To make a patient inactive**

- Go to their profile page in the admin.
- Choose the Edit tab in the Details / Edit tabs
- Find the toggle switches under the name fields
- Click Active, making sure it is in the "Off" position
- Save the details

[![inactive button.png](https://help.openacu.net/uploads/images/gallery/2021-01/scaled-1680-/KGe0se27mDJwmX3k-inactive-button.png)   
The button to see all inactive patients](https://help.openacu.net/uploads/images/gallery/2021-01/KGe0se27mDJwmX3k-inactive-button.png)

[![inactivepatients.png](https://help.openacu.net/uploads/images/gallery/2021-01/scaled-1680-/5NpB0pAGddONh28Z-inactivepatients.png)](https://help.openacu.net/uploads/images/gallery/2021-01/5NpB0pAGddONh28Z-inactivepatients.png)Showing the inactive patients.

[![pattoggles.png](https://help.openacu.net/uploads/images/gallery/2021-01/scaled-1680-/yfbFSX8y6fXTD9EM-pattoggles.png)  
Patient Toggle Switches](https://help.openacu.net/uploads/images/gallery/2021-01/yfbFSX8y6fXTD9EM-pattoggles.png)