Inactive Patients

Sometimes you need to prevent a patient from making appointments or for your receptionist from doing so. You can do this by making them "Inactive". Inactive patients cannot log in. Some patients will create a new account. They will not be able to use the same email address as an inactive (or active) patient.

To make a patient inactive

Go to their profile page in the admin.

Choose the Edit tab in the Details / Edit tabs

Find the toggle switches under the name fields

Click Active, making sure it is in the "Off" position

Save the details

The button to see all inactive patients

Showing the inactive patients.

Patient Toggle Switches