# Tokens and Credits Overview

Tokens and Credits are a way to track account balances for individual patients.

### Tokens

Tokens represent individual treatments, so 1 token = 1 treatment. The token system can be used when selling package deals or doing promotions. Let’s say you’re running a special deal of 5 treatments for $50. You’ll assign a patient 5 tokens when they buy the package deal. They can then use those tokens to pay for future treatments. For information on how to use credits to pay for a treatment, see [The Checkin Transaction](https://help.openacu.net/books/admin-scheduler-help/page/the-checkin-transaction).

When a patient has tokens, a blue ticket icon will appear next to their name on the schedule. You can mouse over the icon to see how many tokens they have.

[![tokens.png](https://help.openacu.net/uploads/images/gallery/2020-08/scaled-1680-/wRVqUPwBvHjTVbnm-tokens.png)](https://help.openacu.net/uploads/images/gallery/2020-08/wRVqUPwBvHjTVbnm-tokens.png)

### Credits

The credits system tracks dollar amounts owed to or by a patient. Like tokens, a patient can use a specific dollar amount of credit to pay for treatment. For information on how to use credits to pay for a treatment, see [The Checkin Transaction](https://help.openacu.net/books/admin-scheduler-help/page/the-checkin-transaction).

The credits tracking system will track money a patient owes to the clinic, by showing a negative balance. For example, if you charge a late cancellation fee, this will be tracked via patient credits and balances. For more information on how to use the credits system to track cancellation fees, see the [Using Tokens and Credits for Payments and Fees](https://help.openacu.net/books/admin-scheduler-help/page/using-tokens-and-credits-for-payments-and-fees).<span class="Apple-converted-space"> </span>

When a patient has a positive credit balance, a blue dollar sign icon will appear next to their name on the schedule. You can mouse over the icon to see the amount.

[![credits-pos.png](https://help.openacu.net/uploads/images/gallery/2020-08/scaled-1680-/oXX0A2YkInF1XH2J-credits-pos.png)](https://help.openacu.net/uploads/images/gallery/2020-08/oXX0A2YkInF1XH2J-credits-pos.png)

When a patient has a negative credit balance, a red dollar sign icon will appear next to their name on the schedule. You can mouse over the icon to see the amount.

[![credits-neg.png](https://help.openacu.net/uploads/images/gallery/2020-08/scaled-1680-/P5bP8eDXT308iEJE-credits-neg.png)](https://help.openacu.net/uploads/images/gallery/2020-08/P5bP8eDXT308iEJE-credits-neg.png)

The patient's credit history on their [Patient Profile](https://help.openacu.net/books/admin-scheduler-help/page/patient-profile) page will show when credit has been used to pay for treatments, cancelation fees, etc:

[![credit-hx-2.png](https://help.openacu.net/uploads/images/gallery/2020-08/scaled-1680-/3RNHK3Y6h6bKfqD7-credit-hx-2.png)](https://help.openacu.net/uploads/images/gallery/2020-08/3RNHK3Y6h6bKfqD7-credit-hx-2.png)

#### [**Go to the next section: Using Tokens and credits for payments and fees.**](https://help.openacu.net/books/admin-scheduler-help/page/using-tokens-and-credits-for-payments-and-fees "Using tokens and credits for payments and fees")