# How to Cancel an Appointment

Here's how to easily cancel an appointment on the patient portal:

<iframe allowfullscreen="allowfullscreen" height="314" src="//www.youtube.com/embed/JNDVrCd7kj4?si=qMtngP5uDDg_OFp1" width="560"></iframe>

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#### **You can cancel an appointment in three different places:**

##### 1. On the Dashboard screen:

[![CNX dashboard.png](https://help.openacu.net/uploads/images/gallery/2026-06/scaled-1680-/6GhFTrwKy8xNazip-cnx-dashboard.png)](https://help.openacu.net/uploads/images/gallery/2026-06/6GhFTrwKy8xNazip-cnx-dashboard.png)

##### 2. On your My Appointments page:

[![CNX my appts.png](https://help.openacu.net/uploads/images/gallery/2026-06/scaled-1680-/G8GnuXGVYIOsb5tB-cnx-my-appts.png)](https://help.openacu.net/uploads/images/gallery/2026-06/G8GnuXGVYIOsb5tB-cnx-my-appts.png)

##### 3. On the Calendar page:

[![CNX calandar 2.png](https://help.openacu.net/uploads/images/gallery/2026-06/scaled-1680-/xwWBFGSsabY5vTaX-cnx-calandar-2.png)](https://help.openacu.net/uploads/images/gallery/2026-06/xwWBFGSsabY5vTaX-cnx-calandar-2.png)

#### **Confirm Cancellation:**

After clicking the Cancel Appointment button, you'll see a popup window to confirm your cancellation. Click "Yes, Cancel" to confirm the cancellation, or "Keep Appointment" to return to the previous screen:

[![CNX confirm.png](https://help.openacu.net/uploads/images/gallery/2026-06/scaled-1680-/J7umfcVXNUTaPuKE-cnx-confirm.png)](https://help.openacu.net/uploads/images/gallery/2026-06/J7umfcVXNUTaPuKE-cnx-confirm.png)

#### **Viewing Canceled Appointments**

You can view a list of your canceled appointments on the My Appointments page, under the Cancelled tab:

[![cancelled.png](https://help.openacu.net/uploads/images/gallery/2026-06/scaled-1680-/F2K0zxkOGMYaBWUp-cancelled.png)](https://help.openacu.net/uploads/images/gallery/2026-06/F2K0zxkOGMYaBWUp-cancelled.png)