Reverse A Checked-In & Paid-For Appointment
An Open ACU appointment is either checked-in or not checked-in. The payment for an appointment is typically done at the same time. So a reserved appointment is either not yet checked-in, checked-in without payment or checked-in with payment.
You can go to Account > Settings and turn on the ability to check-in patients without payment. You would then add the payment later.
Sometimes you may have mistakenly checked-in an appointment and you need to reverse that