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Admin Scheduler Help
Open ACU is a schedule and health records online software for acupuncturists. The Open ACU admin ...
Patient Profile
Each patient has an extensive profile page with a lot of interactive information available. The p...
Printing Appointment Receipts
Once your appointments are completed and you've paid you can view your appointment history and pr...
Making an Appointment
First go to the date you want an appointment. On the right top, under your login name there are ...
Canceling Appointments
Appointments can be cancelled by an admin under the following rules If the appointment has not b...
Creating an appointment
If you have not created any blocks, please do so prior to creating any appointments. Open ACU let...
Waiting Lists
Each day / location combination can have a waiting list. Adding a patient to the waiting list F...
Creating New Patients
A patient remains "New" until they checkin to their first appointment. Or you uncheck the "new" i...
Saving Block Styles and Using Them
You can save any existing block to be used again on any other day or location. This includes the ...
Signing Up
Signing up for a patient account with your clinic is an easy process where you enter your email a...
Squeeze Appointments
Sometimes you have your schedule set, full of appointments and someone calls. What do you do? Squ...
Checking In
Once an appointment is set by placing it on a block you are ready for patients to arrive. Upon ar...
Patient Icons
On the schedule grid or the All Patients page each patient can have a number of icons displayed w...
Users
To add or manage a User, click on the Users page from the main menu. Different user types have ...
Locations
Open ACU gives all accounts 2 free active locations. You can add a location to your account for $...
The Checkin Transaction
In Open ACU you cannot edit transactions, checkins or otherwise. When you checkin a patient into...
Edit Your Account
You can change your contact information, notification preferences and more for your Open ACU acco...
Settings and Templates
Your settings page is where you set your application preferences, templates and rules for your ac...
Patient Portal Help
Open ACU clinics each have a website for patients to manage their appointments and patient profil...
Patients
Everything regarding the patient for editing and interacting with the information. You can dow...
EHR Help
For practitioners in the Open ACU system.
Your Open ACU Account
How to manage your Open ACU status, payment history and payment method.
Getting Started
All the setup and preparation for opening a new Open ACU account.
Scheduling
Creating blocks and appointments on your schedule.
Your Account
Creating an account with your clinic is an easy process.
Appointments
Making and managing appointments for patients
Electronic Health Records
Use Open ACU to record secure health records.
Blocks
Blocks are the shifts within your schedule. You create blocks on dates and locations if you have ...
Intake Forms
Setup and send intake forms to your patients
Transactions
How to record and edit transactional information.
Tokens and Credits
How to use the tokens and credits systems
Reports
Making sense of all your data in Open Acu.
Patient announcement template
Here's a template for an email to communicate to patients about how to use their Open ACU account.
Taking Credit Cards
Getting Started Checklist
Your Open ACU account has a main portal for the administrative and practitioner staff to enter an...
Treatment Codes
Treatment codes are shorthand for the points that a practitioner uses most frequently. Each pract...