Patient Portal Help
Open ACU clinics each have a website for patients to manage their appointments and patient profiles. The articles in this book offer help in using the patient portal.
Your Account
Creating an account with your clinic is an easy process.
Signing Up
Signing up for a patient account with your clinic is an easy process where you enter your email a...
Edit Your Account
You can change your contact information, notification preferences and more for your Open ACU acco...
Printing Appointment Receipts
Once your appointments are completed and you've paid you can view your appointment history and pr...
Retrieving a Lost Password
With your clinic's Open ACU account you cannot retrieve a lost password because passwords are enc...
Opt In to Text Message Reminders
Opting In If your clinic enables appointment reminders via SMS/text message, you will need to op...
Appointments
Making and managing appointments for patients
Making an Appointment
First go to the date you want an appointment. On the right hand side of the page, next to the da...
Cancelling An Appointment
Find your appointments. Go to your account page from the user icon on the right at the top. You ...
No Appointments Indicator
When a you pull down the calendar dropdown menu, days with appointments available will be highlig...
Add a credit card payment method
You can add a securely store a credit card payment method on your patient account by logging into...