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How to Cancel an Appointment

Here's how to easily cancel an appointment on the patient portal:

You can cancel an appointment in three different places:

1. On the Dashboard screen:

CNX dashboard.png

2. On your My Appointments page:

CNX my appts.png

3. On the Calendar page:

CNX calandar 2.png

Confirm Cancellation:

After clicking the Cancel Appointment button, you'll see a popup window to confirm your cancellation. Click "Yes, Cancel" to confirm the cancellation, or "Keep Appointment" to return to the previous screen:

CNX confirm.png

Viewing Canceled Appointments

You can view a list of your canceled appointments on the My Appointments page, under the Cancelled tab:

cancelled.png

 

 

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