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Admin Scheduler Help
Open ACU is a schedule and health records online software for acupuncturists. The Open ACU admin is the main hub for all things Open ACU.
Getting Started
All the setup and preparation for opening a new Open ACU account.
Patient Portal Help
Open ACU clinics each have a website for patients to manage their appointments and patient profiles. The articles in this book offer help in using the patient portal.
Scheduling
Creating blocks and appointments on your schedule.
Your Account
Creating an account with your clinic is an easy process.
Settings and Templates
Your settings page is where you set your application preferences, templates and rules for your account, and your patient portal logo and colors. You can get to the Account Settings page but clicking Account —> Settings on the sidebar menu, or by clicking on yo...
EHR Help
For practitioners in the Open ACU system.
Appointments
Making and managing appointments for patients
Signing Up
Signing up for a patient account with your clinic is an easy process where you enter your email address and a secure password. Before you are able to start making appointments you will need to provide some contact information and fill out an intake questionnai...
Your Open ACU Account
How to manage your Open ACU status, payment history and payment method.
Patients
Everything regarding the patient for editing and interacting with the information. You can download all patients from the patients page using the download icon in the top right of the table of patients.
Edit Your Account
You can change your contact information, notification preferences and more for your Open ACU account on the Account page. There are 5 sections on your account page. Your photo, your basic details, your emergency contact information, changing your password and ...
New Patient Portal Help
Printing Appointment Receipts
Once your appointments are completed and you've paid you can view your appointment history and print your receipts. Go to your account page by clicking the user icon or your name on the top right. Under the Appointments Menu click "Load My Transactions" ...
Electronic Health Records
Use Open ACU to record secure health records.
Making an Appointment
First go to the date you want an appointment. On the right hand side of the page, next to the date, you'll see a calendar icon. Click the calendar icon to open a calendar. The dates with available appointments will be highlighted in blue. Use the left and rig...
Intake Forms
Setup and send intake forms to your patients
Canceling Appointments
Appointments can be cancelled by an admin under the following rules: If the appointment has not been checked in if it has you will need to reverse the appointment transaction. Appointments in the future or past can be cancelled, in effect removing ...