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Your clinic has the option to send SMS/text message appointment reminders in addition to email re...

Using a stored card A patient with a stored credit card will have a credit card icon next to t...

Your Open ACU account has a main portal for the administrative and practitioner staff to enter an...

Every schedule block is required to be assigned one or more Service choices; therefore you will n...

An Open ACU appointment is either checked-in or not checked-in. The payment for an appointment is...

If your Stripe Reader fails to take a payment and gives you this error. First check that the r...

Send a receipt via email You can send a credit card receipt via email directly from the schedule...

Any refunds and checkin reversals are recorded as a new transaction that has a negative value. ...

If a patient has a stored card, you’ll see the option to charge a cancellation fee their stored...

You can add a securely store a credit card payment method on your patient account by logging into...

If you have text reminders with your Open ACU account you can edit the verbiage in the messages s...

[added January 2, 2023]Open ACU allows you to take payments from patient credit and debit cards r...

You can save multiple credit card payment method for each patient for applying payments for appoi...

To take credit card payments within Open ACU you will need to add the feature to your account and...

When you check in a patient and record their transaction, any notes you record in the Add a Note ...

You can easily download a list of patient email addresses from the Patient Return Rate report, lo...

You can check in a patient without recording a transaction by enabling the checkin without transa...

From the patient's profile page you can print a styled and branded transaction statement for pati...

You can add your practitioners (and owners) biographies to your patient portal site.  To add Bio...

Blocks are the shifts within your schedule. When you create Blocks, you'll assign a practitioner,...