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Payment History
history
The Open ACU Patient Portal
Your patients can interact with their account and your clinic through the Open ACU Patient Portal...
Downloading Health Records
Open ACU allows you to download a CSV file of all found records in blocks or searches. Coming: ...
Importing Patients
You can import patients if you have a CSV file of the patients you wish to add. To Import Patien...
No Appointments Indicator
When a you pull down the calendar dropdown menu, days with appointments available will be highlig...
Patient Portal: No Available Indicator
There is a feature on the patient portal that indicates days that have no available appointments....
The Appointment Log
Getting to the appointment log. The appointment log opens as a modal window from the context of ...
Patient activity logs
All patient activity is logged on the Patient Profile page. Patient Log The Patient Log shows ...
Include or Omit Insurance Fields on Patient Portal
When a patient logs into the patient portal they are given a profile to manage. This profile enab...
Inactive Patients
Sometimes you need to prevent a patient from making appointments or for your receptionist from do...
Changing Your Payment Method
method
Detail TRXN Report
The Detail TRXN Report is similar to the Transaction Report in that it shows all transactions for...
Printing Health Records
If you need to print a patient's health records, you'll do so from the Patient Profile page. On...
Viewing Unlocked Records
To view a list of health records that have not yet been approved and locked, go to the EHR Appoin...
Reversing a Transaction
Sometimes you create a transaction and there was an error or the credit card failed. In Open ACU ...
Duplicate Patients
The Duplicate Patients page shows a list of patients with duplicate names. You can get to this pa...
Purchasing Tokens and Credits
Tokens, credits and debits can all be added to a patient's account during the Checkin Transaction...
Recording a note prior to checkin
If you want to record a note on an appointment prior to the check-in, you'll click on the check-i...
Adding Locations
details
Users Who Can Enter Records
In Open ACU only owners and practitioners can enter health records. To allow a practitioner or...