Inactive Patients

Sometimes you need to prevent a patient from making appointments or for your receptionist from doing so. You can do this by making them "Inactive". Inactive patients cannot log in. Some patients will create a new account. They will not be able to use the same email address as an inactive (or active) patient. 

To make a patient inactive

  • Go to their profile page in the admin.
  • Choose the Edit tab in the Details / Edit tabs
  • Find the toggle switches under the name fields
  • Click Active, making sure it is in the "Off" position
  • Save the details

inactive button.png 
The button to see all inactive patients

inactivepatients.pngShowing the inactive patients.

Patient Toggle Switches