Advanced Search
Search Terms
Content Type

Exact Matches
Tag Searches
Date Options
Updated after
Updated before
Created after
Created before

Search Results

103 total results found

Manually changing credit/debit and token balances

Admin Scheduler Help Tokens and Credits

Note: to see how to add tokens, credits or debits to a patient account during a checkin or purcha...

Patient announcement template

Admin Scheduler Help Patient announcement template

Below is a patient email template you can use to to notify patients about your new scheduler. We ...

Inactive Patients

Admin Scheduler Help Patients

Sometimes you need to prevent a patient from making appointments or for your receptionist from do...

Detail TRXN Report

Admin Scheduler Help Reports

The Detail TRXN Report is similar to the Transaction Report in that it shows all transactions for...

Printing Health Records

EHR Help Electronic Health Records

If you need to print a patient's health records, you'll do so from the Patient Profile page.  On...

Can't Edit Checkins

Admin Scheduler Help Transactions

Open ACU is mostly a re-expression of what POCA Point started. The goal is ease of use while not ...

Viewing Unlocked Records

EHR Help Electronic Health Records

To view a list of health records that have not yet been approved and locked, go to the EHR Appoin...

Reversing a Transaction

Admin Scheduler Help Transactions

Sometimes you create a transaction and there was an error or the credit card failed. In Open ACU ...

Duplicate Patients

Admin Scheduler Help Patients

The Duplicate Patients page shows a list of patients with duplicate names. You can get to this pa...

Conversion of POCA Point Data

Your Open ACU Account

Please do not add locations, users (including practitioners) or real patients before your convers...

Appointment Report

Admin Scheduler Help Reports

The Appointment Report shows all appointments for a given range. When running an appointment repo...

Purchasing Tokens and Credits

Admin Scheduler Help Tokens and Credits

Tokens, credits and debits can all be added to a patient's account during the Checkin Transaction...

Recording a note prior to checkin

Admin Scheduler Help Scheduling

If you want to record a note on an appointment prior to the check-in, you'll click on the check-i...

Adding Locations

Your Open ACU Account

details

Changing Your Payment Method

Your Open ACU Account

method

Payment History

Your Open ACU Account

history

Practitioner Reports

Admin Scheduler Help Reports

There are two practitioner reports that can be accessed from the Dashboard: the Totals Summary an...

Cancelation Report

Admin Scheduler Help Reports

The Cancelation Report shows all canceled appointments for a given range. To run a cancelation re...

Transaction Report

Admin Scheduler Help Reports

The Transaction Report shows all transactions for a given range. When running a transaction repor...

The Open ACU Patient Portal

Admin Scheduler Help Patients

Your patients can interact with their account and your clinic through the Open ACU Patient Portal...