Recently Updated Pages

Reader Unreachable?

If your Stripe Reader fails to take a payment and gives you this error. First check that the r...

Saving Block Styles and Using Them

Any block can be used as a template of sorts, saving that block as a block style. Block styles in...

Scheduling an appointment

If you have not created any blocks, please do so prior to scheduling any appointments. Open ACU l...

Service Report

The Service Report shows all appointments for a specific Service in given range.  Here's a video...

Making an Appointment

First go to the date you want an appointment. On the right hand side of the page, next to the da...

No Appointments Indicator

When a you pull down the calendar dropdown menu, days with appointments available will be highlig...

Edit Your Account

You can change your contact information, notification preferences and more for your Open ACU acco...

Printing Appointment Receipts

Once your appointments are completed and you've paid you can view your appointment history and pr...

Settings and Templates

Your settings page is where you set your application preferences, templates and rules for your ac...

Check in without recording a transaction

You can check in a patient without recording a transaction by enabling the checkin without transa...

Intake Form Settings

Open ACU allows you to create multiple intake policies and questionnaires. You’ll designate which...

Editing Your Intake Questionnaires

Once you've created your intake questionnaire(s), you can add, edit and delete groups and individ...

Add a credit card payment method

You can add a securely store a credit card payment method on your patient account by logging into...

Adding Credit Card Payments

[added January 2, 2023]Open ACU allows you to take payments from patient credit and debit cards r...

Users

To add or manage a User, click on the Users page from the main menu.  Different user types have ...

Downloading Patient Email Addresses

You can easily download a list of patient email addresses from the Patient Return Rate report, lo...

Practitioner Reports

There are two practitioner reports that can be accessed from the Dashboard: the Totals Summary an...

Locations

Open ACU gives all accounts 2 free active locations. You can add a location to your account for $...

Add Practitioner Bios to Patient Portal

You can add your practitioners (and owners) biographies to your patient portal site.  To add Bio...

Transaction Report

The Transaction Report shows all transactions for a given range. When running a transaction repor...