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Downloading Patient Email Addresses

You can easily download a list of patient email addresses from the Patient Return Rate report, lo...

Practitioner Reports

There are two practitioner reports that can be accessed from the Dashboard: the Totals Summary an...

Locations

Open ACU gives all accounts 2 free active locations. You can add a location to your account for $...

Add Practitioner Bios to Patient Portal

You can add your practitioners (and owners) biographies to your patient portal site.  To add Bio...

Transaction Report

The Transaction Report shows all transactions for a given range. When running a transaction repor...

Users Who Can Enter Records

In Open ACU only owners and practitioners can enter health records. To allow a practitioner or...

Downloading Health Records

Open ACU allows you to download a CSV file of all found records in blocks or searches.  Coming: ...

Patient Profile

Each patient has an extensive profile page with a lot of interactive information available. The p...

Patient Icons

On the schedule grid or the All Patients page each patient can have a number of icons displayed w...

The Appointment Log

Getting to the appointment log. The appointment log opens as a modal window from the context of ...

Printing Health Records

If you need to print a patient's health records, you'll do so from the Patient Profile page.  On...

Recording a note prior to checkin

If you want to record a note on an appointment prior to the check-in, you'll click on the check-i...

The Open ACU Patient Portal

Your patients can interact with their account and your clinic through the Open ACU Patient Portal...

Recording the check-in transaction

All transactional information related to an appointment can be recorded when you check in a patie...

Manually changing credit/debit and token balances

Note: to see how to add tokens, credits or debits to a patient account during a checkin or purcha...

Editing a transaction

In Open ACU you cannot edit transactions, checkins or otherwise. To edit a transaction you’ve al...

Appointment Report

The Appointment Report shows all appointments for a given range. When running an appointment repo...

Tokens and Credits Overview

Tokens and Credits are a way to track account balances for individual patients. Tokens Tokens r...

Using tokens and credits for payments and fees

Using for payments Patients have the option of using tokens and/or credits to pay for their trea...

Purchasing Tokens and Credits

Tokens, credits and debits can all be added to a patient's account during the Checkin Transaction...