Recently Updated Pages
Include or Omit Insurance Fields on Patient Portal
When a patient logs into the patient portal they are given a profile to manage. This profile enab...
Patient activity logs
All patient activity is logged on the Patient Profile page. Patient Log The Patient Log shows ...
Printable Transaction Statement for a Patient
From the patient's profile page you can print a styled and branded transaction statement for pati...
Appointment Notes on Invoices
When you check in a patient and record their transaction, any notes you record in the Add a Note ...
Adding a Patient's Credit Card
You can save multiple credit card payment method for each patient for applying payments for appoi...
Taking Payments with Stripe
Using a stored card A patient with a stored credit card will have a credit card icon next to t...
Charging Late Cancellation Fees with Stripe
If a patient has a stored card, you’ll see the option to charge a cancellation fee their stored...
Issuing Refunds with Stripe
Any refunds and checkin reversals are recorded as a new transaction that has a negative value. ...
Receipts
Send a receipt via email You can send a credit card receipt via email directly from the schedule...
Reader Unreachable?
If your Stripe Reader fails to take a payment and gives you this error. First check that the r...
Saving Block Styles and Using Them
Any block can be used as a template of sorts, saving that block as a block style. Block styles in...
Scheduling an appointment
If you have not created any blocks, please do so prior to scheduling any appointments. Open ACU l...
Service Report
The Service Report shows all appointments for a specific Service in given range. Here's a video...
Making an Appointment
First go to the date you want an appointment. On the right hand side of the page, next to the da...
No Appointments Indicator
When a you pull down the calendar dropdown menu, days with appointments available will be highlig...
Edit Your Account
You can change your contact information, notification preferences and more for your Open ACU acco...
Printing Appointment Receipts
Once your appointments are completed and you've paid you can view your appointment history and pr...
Settings and Templates
Your settings page is where you set your application preferences, templates and rules for your ac...
Check in without recording a transaction
You can check in a patient without recording a transaction by enabling the checkin without transa...
Intake Form Settings
Open ACU allows you to create multiple intake policies and questionnaires. You’ll designate which...