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Getting Started Checklist

Admin Scheduler Help Getting Started

Your Open ACU account has a main portal for the administrative and practitioner staff to enter an...

Patient Profile

Admin Scheduler Help Patients

Each patient has an extensive profile page with a lot of interactive information available. The p...

The Checkin Transaction

Admin Scheduler Help Scheduling

In Open ACU you cannot edit transactions, checkins or otherwise. When you checkin a patient into...

Locations

Admin Scheduler Help Getting Started

Open ACU gives all accounts 2 free active locations. You can add a location to your account for $...

Users

Admin Scheduler Help Getting Started

To add or manage a User, click on the Users page from the main menu.  Different user types have ...

Patient Icons

Admin Scheduler Help Patients

On the schedule grid or the All Patients page each patient can have a number of icons displayed w...

Checking In

Admin Scheduler Help Scheduling

Once an appointment is set by placing it on a block you are ready for patients to arrive. Upon ar...

Squeeze Appointments

Admin Scheduler Help Scheduling

Sometimes you have your schedule set, full of appointments and someone calls. What do you do? Squ...

Saving Block Styles and Using Them

Admin Scheduler Help Scheduling

You can save any existing block to be used again on any other day or location. This includes the ...

Creating New Patients

Admin Scheduler Help Patients

A patient remains "New" until they checkin to their first appointment. Or you uncheck the "new" i...

Blocks

Admin Scheduler Help Scheduling

Blocks are the shifts within your schedule. You create blocks on dates and locations if you have ...

Waiting Lists

Admin Scheduler Help Scheduling

Each day / location combination can have a waiting list. Adding a patient to the waiting list F...

Creating an appointment

Admin Scheduler Help Scheduling

If you have not created any blocks, please do so prior to creating any appointments. Open ACU let...

Canceling Appointments

Admin Scheduler Help Scheduling

Appointments can be cancelled by an admin under the following rules If the appointment has not b...

Making an Appointment

Patient Portal Help Appointments

First go to the date you want an appointment. On the right top, under your login name there are ...

Printing Appointment Receipts

Patient Portal Help Your Account

Once your appointments are completed and you've paid you can view your appointment history and pr...

Edit Your Account

Patient Portal Help Your Account

You can change your contact information, notification preferences and more for your Open ACU acco...

Signing Up

Patient Portal Help Your Account

Signing up for a patient account with your clinic is an easy process where you enter your email a...

Settings and Templates

Admin Scheduler Help Getting Started

Your settings page is where you set your application preferences, templates and rules for your ac...

Cancelling An Appointment

Patient Portal Help Appointments

Find your appointments. Go to your account page from the user icon on the right at the top. You ...