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Getting Started Checklist
Your Open ACU account has a main portal for the administrative and practitioner staff to enter an...
Patient Profile
Each patient has an extensive profile page with a lot of interactive information available. The p...
The Checkin Transaction
In Open ACU you cannot edit transactions, checkins or otherwise. When you checkin a patient into...
Locations
Open ACU gives all accounts 2 free active locations. You can add a location to your account for $...
Users
To add or manage a User, click on the Users page from the main menu. Different user types have ...
Patient Icons
On the schedule grid or the All Patients page each patient can have a number of icons displayed w...
Checking In
Once an appointment is set by placing it on a block you are ready for patients to arrive. Upon ar...
Squeeze Appointments
Sometimes you have your schedule set, full of appointments and someone calls. What do you do? Squ...
Saving Block Styles and Using Them
You can save any existing block to be used again on any other day or location. This includes the ...
Creating New Patients
A patient remains "New" until they checkin to their first appointment. Or you uncheck the "new" i...
Blocks
Blocks are the shifts within your schedule. You create blocks on dates and locations if you have ...
Waiting Lists
Each day / location combination can have a waiting list. Adding a patient to the waiting list F...
Creating an appointment
If you have not created any blocks, please do so prior to creating any appointments. Open ACU let...
Canceling Appointments
Appointments can be cancelled by an admin under the following rules If the appointment has not b...
Making an Appointment
First go to the date you want an appointment. On the right top, under your login name there are ...
Printing Appointment Receipts
Once your appointments are completed and you've paid you can view your appointment history and pr...
Edit Your Account
You can change your contact information, notification preferences and more for your Open ACU acco...
Signing Up
Signing up for a patient account with your clinic is an easy process where you enter your email a...
Settings and Templates
Your settings page is where you set your application preferences, templates and rules for your ac...
Cancelling An Appointment
Find your appointments. Go to your account page from the user icon on the right at the top. You ...