Advanced Search
Search Terms
Content Type

Exact Matches
Tag Searches
Date Options
Updated after
Updated before
Created after
Created before

Search Results

103 total results found

Cancelling An Appointment

Patient Portal Help Appointments

Find your appointments. Go to your account page from the user icon on the right at the top. You ...

EHR Appointments Page

EHR Help Electronic Health Records

The EHR Appointments page is where practitioners can enter their EHR notes. Notes can also be ent...

Tokens and Credits Overview

Admin Scheduler Help Tokens and Credits

Tokens and Credits are a way to track account balances for individual patients. Tokens Tokens r...

Recording a transaction without a check-in

Admin Scheduler Help Transactions

To record a transaction that isn’t connected with an appointment, you’ll use the Purchase Transac...

Viewing Intake Forms

EHR Help Intake Forms

Note: Intake Form responses can only be viewed by Users with Practitioner level permission.  On ...

Sending Intake Form Links

EHR Help Intake Forms

Intake form links can be sent to new patients both automatically and manually. Automatic To aut...

Editing Your Intake Questionnaires

EHR Help Intake Forms

Once you've created your intake questionnaire(s), you can add, edit and delete groups and individ...

Viewing Treatment History

EHR Help Electronic Health Records

You can view a patient’s treatment history, including notes entered by any practitioner for all p...

Intake Form Settings

EHR Help Intake Forms

Open ACU allows you to create multiple intake policies and questionnaires. You’ll designate which...

Editing a transaction

Admin Scheduler Help Transactions

In Open ACU you cannot edit transactions, checkins or otherwise. To edit a transaction you’ve al...

Treatment Groups

EHR Help Electronic Health Records

Treatment groups are your point combinations. Each practitioner can create their own list of trea...

Recording the check-in transaction

Admin Scheduler Help Transactions

All transactional information related to an appointment can be recorded when you check in a patie...

Entering EHR Notes

EHR Help Electronic Health Records

You'll enter your EHR notes from the EHR By Block page or the EHR Appointments page. Here's a qu...

EHR By Block Page

EHR Help Electronic Health Records

The EHR By Block page is where practitioners can enter their EHR notes. Notes can also be entered...

Private EHR Note

EHR Help Electronic Health Records

Private EHR notes can be viewed by users with Practitioner permissions by not by Admin users. The...

EHR Preferences

EHR Help Electronic Health Records

Note taking preferences From the EHR Preferences page, the Clinic Owner can set the note-taking ...

Editing Saved Blocks

Admin Scheduler Help Scheduling

You can only delete and change the name of your saved blocks

Day Notification

Admin Scheduler Help Scheduling

You can use the Day Notification to alert your patients and staff to any pertinent information th...

Retrieving a Lost Password

Patient Portal Help Your Account

With your clinic's Open ACU account you cannot retrieve a lost password because passwords are enc...

Using tokens and credits for payments and fees

Admin Scheduler Help Tokens and Credits

Using for payments Patients have the option of using tokens and/or credits to pay for their trea...