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Getting Started Checklist
Your Open ACU account has a main portal for the administrative and practitioner staff to enter an...
Creating a Multi-day Event
Our Events function allow you to create an event that spans multiple dates. Here's how to do that...
Issuing a Refund for an Event
Collecting Payment for an Event
Registering for an Event: Patient Portal
Participants can register themselves for an event via the Event URL on the patient portal. Step...
Event Report
The Event Report tab shows you a list of event attendees, registration and check-in dates, paymen...
Event Waiting List
If your event registration is full, you can add people to the waiting list. Add someone to the w...
All Events page
Your All Events page shows a list of all past and future events. On the left-hand side menu, clic...
Register Attendees for an Event
To register attendees for an event, navigate to the event date on the calendar, then click the At...
Adding EHR Notes to an Event
If your event includes EHR notes, the process is very similar to recording EHR notes for appointm...
Blocks
Blocks are the shifts within your schedule. When you create Blocks, you'll assign a practitioner,...
Event Notifications
You can create notifications for your event by clicking on the Notifications tab on the Event Edi...
Create an Event in Open ACU
Open ACU allows you to schedule group events with multiple participants. Read on for step-by-step...
Opt In to Text Message Reminders
Opting In If your clinic enables appointment reminders via SMS/text message, you will need to op...
Telehealth
To create a Telehealth Service, you’ll add it on your Services page. Check the “Telehealth” check...
Move an appointment with drag and drop
If you want to move an appointment to a different time within the same Block, you can do so throu...
Service Report
The Service Report shows all appointments for a specific Service in given range. Here's a video...
Scheduling an appointment
If you have not created any blocks, please do so prior to scheduling any appointments. Open ACU l...
Saving Block Styles and Using Them
Any block can be used as a template of sorts, saving that block as a block style. Block styles in...
Events
Registering Waiting List