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Retrieving a Lost Password
With your clinic's Open ACU account you cannot retrieve a lost password because passwords are enc...
The Appointment Log
Getting to the appointment log. The appointment log opens as a modal window from the context of ...
Add Practitioner Bios to Patient Portal
You can add your practitioners (and owners) biographies to your patient portal site. To add Bio...
Text Reminders: Codes Key
If you have text reminders with your Open ACU account you can edit the verbiage in the messages s...
Users Who Can Enter Records
In Open ACU only owners and practitioners can enter health records. To allow a practitioner or...
Downloading Health Records
Open ACU allows you to download a CSV file of all found records in blocks or searches. Coming: ...
Importing Patients
You can import patients if you have a CSV file of the patients you wish to add. To Import Patien...
Small Calendar Dropdown No Appointments Indicator
There is subtle new feature on the patient portal that indicates days that have no available appo...
Patient Portal: No Available Indicator
There is subtle new feature on the patient portal that indicates days that have no available appo...
Include or Omit Insurance Fields on Patient Portal
When a patient logs into the patient portal they are given a profile to manage. This profile enab...
Editing Saved Blocks
You can only delete and change the name of your saved blocks
The Open ACU Patient Portal
Your patients can interact with their account and your clinic through the Open ACU Patient Portal...
Inactive Patients
Sometimes you need to prevent a patient from making appointments or for your receptionist from do...
Can't Edit Checkins
Open ACU is mostly a re-expression of what POCA Point started. The goal is ease of use while not ...
Reversing a Transaction
Sometimes you create a transaction and there was an error or the credit card failed. In Open ACU ...
Conversion of POCA Point Data
Please do not add locations, users (including practitioners) or real patients before your convers...
Adding Locations
details
Changing Your Payment Method
method
Payment History
history
Printable Transaction Statement for a Patient
From the patient's profile page you can print a styled and branded transaction statement for pati...