Advanced Search
Search Terms
Content Type

Exact Matches
Tag Searches
Date Options
Updated after
Updated before
Created after
Created before

Search Results

45 total results found

Retrieving a Lost Password

Patient Portal Help Your Account

With your clinic's Open ACU account you cannot retrieve a lost password because passwords are enc...

The Appointment Log

Admin Scheduler Help Reports

Getting to the appointment log. The appointment log opens as a modal window from the context of ...

Add Practitioner Bios to Patient Portal

Admin Scheduler Help Getting Started

You can add your practitioners (and owners) biographies to your patient portal site.  To add Bio...

Text Reminders: Codes Key

Admin Scheduler Help Scheduling

If you have text reminders with your Open ACU account you can edit the verbiage in the messages s...

Users Who Can Enter Records

EHR Help Electronic Health Records

In Open ACU only owners and practitioners can enter health records. To allow a practitioner or...

Downloading Health Records

EHR Help

Open ACU allows you to download a CSV file of all found records in blocks or searches.  Coming: ...

Importing Patients

Admin Scheduler Help Patients

You can import patients if you have a CSV file of the patients you wish to add. To Import Patien...

Small Calendar Dropdown No Appointments Indicator

Patient Portal Help Appointments

There is subtle new feature on the patient portal that indicates days that have no available appo...

Patient Portal: No Available Indicator

Admin Scheduler Help Scheduling

There is subtle new feature on the patient portal that indicates days that have no available appo...

Include or Omit Insurance Fields on Patient Portal

Admin Scheduler Help Patients

When a patient logs into the patient portal they are given a profile to manage. This profile enab...

Editing Saved Blocks

Admin Scheduler Help Scheduling

You can only delete and change the name of your saved blocks

The Open ACU Patient Portal

Admin Scheduler Help Patients

Your patients can interact with their account and your clinic through the Open ACU Patient Portal...

Inactive Patients

Admin Scheduler Help Patients

Sometimes you need to prevent a patient from making appointments or for your receptionist from do...

Can't Edit Checkins

Admin Scheduler Help Transactions

Open ACU is mostly a re-expression of what POCA Point started. The goal is ease of use while not ...

Reversing a Transaction

Admin Scheduler Help Transactions

Sometimes you create a transaction and there was an error or the credit card failed. In Open ACU ...

Conversion of POCA Point Data

Your Open ACU Account

Please do not add locations, users (including practitioners) or real patients before your convers...

Adding Locations

Your Open ACU Account

details

Changing Your Payment Method

Your Open ACU Account

method

Payment History

Your Open ACU Account

history

Printable Transaction Statement for a Patient

Admin Scheduler Help Patients

From the patient's profile page you can print a styled and branded transaction statement for pati...