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Conversion of POCA Point Data
Please do not add locations, users (including practitioners) or real patients before your convers...
Users Who Can Enter Records
In Open ACU only owners and practitioners can enter health records. To allow a practitioner or...
Reader Unreachable?
If your Stripe Reader fails to take a payment and gives you this error. First check that the r...
Adding Credit Card Payments
[added January 2, 2023]Open ACU allows you to take payments from patient credit and debit cards r...
Adding a Patient's Credit Card
You can save multiple credit card payment method for each patient for applying payments for appoi...
Start Taking Credit Cards
To take credit card payments within Open ACU you will need to add the feature to your account and...
Printable Transaction Statement for a Patient
From the patient's profile page you can print a styled and branded transaction statement for pati...
Add Practitioner Bios to Patient Portal
You can add your practitioners (and owners) biographies to your patient portal site. To add Bio...
Text Reminders: Codes Key
If you have text reminders with your Open ACU account you can edit the verbiage in the messages s...
Downloading Health Records
Open ACU allows you to download a CSV file of all found records in blocks or searches. Coming: ...
Reversing a Transaction
Sometimes you create a transaction and there was an error or the credit card failed. In Open ACU ...
Importing Patients
You can import patients if you have a CSV file of the patients you wish to add. To Import Patien...
No Appointments Indicator
When a you pull down the calendar dropdown menu, days with appointments available will be highlig...
Patient Portal: No Available Indicator
There is a feature on the patient portal that indicates days that have no available appointments....
The Appointment Log
Getting to the appointment log. The appointment log opens as a modal window from the context of ...
Include or Omit Insurance Fields on Patient Portal
When a patient logs into the patient portal they are given a profile to manage. This profile enab...
The Open ACU Patient Portal
Your patients can interact with their account and your clinic through the Open ACU Patient Portal...
Inactive Patients
Sometimes you need to prevent a patient from making appointments or for your receptionist from do...
Reverse A Checked-In & Paid-For Appointment
An Open ACU appointment is either checked-in or not checked-in. The payment for an appointment is...