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103 total results found

Include or Omit Insurance Fields on Patient Portal

Admin Scheduler Help Patients

When a patient logs into the patient portal they are given a profile to manage. This profile enab...

Add Practitioner Bios to Patient Portal

Admin Scheduler Help Getting Started

You can add your practitioners (and owners) biographies to your patient portal site.  To add Bio...

Adding Credit Card Payments

Your Open ACU Account

[added January 2, 2023]Open ACU allows you to take payments from patient credit and debit cards r...

Adding a Patient's Credit Card

Admin Scheduler Help Taking Credit Cards

You can save multiple credit card payment method for each patient for applying payments for appoi...

Start Taking Credit Cards

Admin Scheduler Help Taking Credit Cards

To take credit card payments within Open ACU you will need to add the feature to your account and...

Appointment Notes on Invoices

Admin Scheduler Help Patients

When you check in a patient and record their transaction, any notes you record in the Add a Note ...

Downloading Patient Email Addresses

Admin Scheduler Help Reports

You can easily download a list of patient email addresses from the Patient Return Rate report, lo...

Check in without recording a transaction

Admin Scheduler Help Transactions

You can check in a patient without recording a transaction by enabling the checkin without transa...

Printable Transaction Statement for a Patient

Admin Scheduler Help Patients

From the patient's profile page you can print a styled and branded transaction statement for pati...

Text Reminders: Codes Key

Admin Scheduler Help Scheduling

If you have text reminders with your Open ACU account you can edit the verbiage in the messages s...

Sorting blocks

Admin Scheduler Help Scheduling

If you have multiple blocks on one day, they can be sorted either alphabetically or chronological...

Text message appointment reminders

Admin Scheduler Help Scheduling

Your clinic has the option to send SMS/text message appointment reminders in addition to email re...

Users Who Can Enter Records

EHR Help Electronic Health Records

In Open ACU only owners and practitioners can enter health records. To allow a practitioner or...

Downloading Health Records

EHR Help

Open ACU allows you to download a CSV file of all found records in blocks or searches.  Coming: ...

Importing Patients

Admin Scheduler Help Patients

You can import patients if you have a CSV file of the patients you wish to add. To Import Patien...

Small Calendar Dropdown No Appointments Indicator

Patient Portal Help Appointments

There is subtle new feature on the patient portal that indicates days that have no available appo...

Patient Portal: No Available Indicator

Admin Scheduler Help Scheduling

There is subtle new feature on the patient portal that indicates days that have no available appo...

The Appointment Log

Admin Scheduler Help Reports

Getting to the appointment log. The appointment log opens as a modal window from the context of ...

Patient activity logs

Admin Scheduler Help Patients

All patient activity is logged on the Patient Profile page.  Patient Log The Patient Log shows ...

Add a credit card payment method

Patient Portal Help

You can add a securely store a credit card payment method on your patient account by logging into...