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Create an Event in Open ACU

Open ACU allows you to schedule group events with multiple participants. Read on for step-by-step...

Creating a Multi-day Event

Our Events function allow you to create an event that spans multiple dates. Here's how to do that...

Adding EHR Notes to an Event

If your event includes EHR notes, the process is very similar to recording EHR notes for appointm...

Event Notifications

You can create notifications for your event by clicking on the Notifications tab on the Event Edi...

Recording a transaction without a check-in

To record a transaction that isn’t connected with an appointment, you’ll use the Purchase Transac...

Entering EHR Notes

You'll enter your EHR notes from the EHR By Block page or the EHR Appointments page. Here's a qu...

Text message appointment reminders

Your clinic has the option to send SMS/text message appointment reminders in addition to email re...

Opt In to Text Message Reminders

Opting In If your clinic enables appointment reminders via SMS/text message, you will need to op...

Treatment Codes

Treatment codes are shorthand for the points that a practitioner uses most frequently. Each pract...

EHR Preferences

Note Labels By default, your EHR notes will contain two fields: Note and Plan. If you want to ad...

Viewing Treatment History

You can view a patient’s treatment history, including notes entered by any practitioner for all p...

Importing Patients

You can import patients if you have a CSV file of the patients you wish to add. To Import Patien...

Cancelation Report

The Cancelation Report shows all canceled appointments for a given range. To run a cancelation re...

How Open ACU Referrals Works

How to get a free month of Open ACU Refer a friend to Open ACU using your clinic's unique referr...

Sending Intake Form Links

Intake form links can be sent to new patients both automatically and manually. Automatic To aut...

Blocks

Blocks are the shifts within your schedule. When you create Blocks, you'll assign a practitioner,...

Getting Started Checklist

Your Open ACU account has a main portal for the administrative and practitioner staff to enter an...

Patient Portal: No Available Indicator

There is a feature on the patient portal that indicates days that have no available appointments....

Text Reminders: Codes Key

If you have text reminders with your Open ACU account you can edit the verbiage in the messages s...

Reverse A Checked-In & Paid-For Appointment

An Open ACU appointment is either checked-in or not checked-in. The payment for an appointment is...