Recently Updated Pages

Adding a Patient's Credit Card

You can save multiple credit card payment method for each patient for applying payments for appoi...

Start Taking Credit Cards

To take credit card payments within Open ACU you will need to add the feature to your account and...

Reverse A Checked-In & Paid-For Appointment

An Open ACU appointment is either checked-in or not checked-in. The payment for an appointment is...

Reader Unreachable?

If your Stripe Reader fails to take a payment and gives you this error. First check that the r...

Receipts

Send a receipt via email You can send a credit card receipt via email directly from the schedule...

Issuing Refunds with Stripe

Any refunds and checkin reversals are recorded as a new transaction that has a negative value. ...

Charging Late Cancellation Fees with Stripe

If a patient has a stored card, you’ll see the option to charge a cancellation fee their stored...

Taking Payments with Stripe

Using a stored card A patient with a stored credit card will have a credit card icon next to t...

Getting Started Checklist

Your Open ACU account has a main portal for the administrative and practitioner staff to enter an...

Add a credit card payment method

You can add a securely store a credit card payment method on your patient account by logging into...

Adding Credit Card Payments

[added January 2, 2023]Open ACU allows you to take payments from patient credit and debit cards r...

Users

To add or manage a User, click on the Users page from the main menu.  Different user types have ...

Settings and Templates

Your settings page is where you set your application preferences, templates and rules for your ac...

Include or Omit Insurance Fields on Patient Portal

When a patient logs into the patient portal they are given a profile to manage. This profile enab...

Appointment Notes on Invoices

When you check in a patient and record their transaction, any notes you record in the Add a Note ...

Downloading Patient Email Addresses

You can easily download a list of patient email addresses from the Patient Return Rate report, lo...

Sending Intake Form Links

Intake form links can be sent to new patients both automatically and manually. Automatic To aut...

Waiting Lists

Each day / location combination can have a waiting list. Adding a patient to the waiting list. ...

Check in without recording a transaction

You can check in a patient without recording a transaction by enabling the checkin without transa...

Practitioner Reports

There are two practitioner reports that can be accessed from the Dashboard: the Totals Summary an...