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Create an Event in Open ACU

Open ACU allows you to schedule group events with multiple participants. Video overview: Read...

Cancel an Event

To cancel an Event, go to the Event date on the calendar, then click the Event tab to open the Ev...

Remove an Attendee from an Event

To remove a registered attendee from an Event, go to the Event date on the calendar and click the...

Event URL

When you create an Event in Open ACU, each Event will have its own unique Event URL which you can...

Checking in Event Attendees

At the time of your Event, you'll check in attendees when they arrive, similar to checking in for...

Checking In

Once an appointment is set by placing it on a block you are ready for patients to arrive. Upon ar...

Issuing a Refund for an Event

To issue a refund for an event, go to the Event date on the calendar, then click on the Attendees...

Collecting Payment for an Event

There are two ways to collect payment for an Event: 1. At the time of registration  You can col...

Start Taking Credit Cards

To take credit card payments within Open ACU you will need to add the feature to your account and...

How to Register for an Event

Here's how to register for an event on the patient portal: Step 1: Log into your patient acco...

View Your Appointments

You can view your upcoming, past, and canceled appointments from the My Appointments tab on the h...

Waiting List

How to add your name to the waiting list when the schedule is full: If there are no available ...

Account Settings

Here's how to update your patient account information and settings: Settings Menu: The Settin...

Receipts

Here's how to view and print receipts in your patient account: 1. Click the Receipts button on...

How to Book an Appointment

Quickly and easily book an appointment on the patient portal:  Step 1:  Sign in to your pat...

How to Cancel an Appointment

Here's how to easily cancel an appointment on the patient portal: You can cancel an appointm...

Event Report

The Event Report tab shows you a list of event attendees, registration and check-in dates, paymen...

Registering for an Event: Patient Portal

Participants can register themselves for an event via the Event URL on the patient portal.  Step...

Online Events

If you're scheduling an online or virtual event, you'll enter the Event URL on the Event Setup pa...

Adding EHR Notes to an Event

If your event includes EHR notes, the process is very similar to recording EHR notes for appointm...