Recently Updated Pages
Adding a Patient's Credit Card
You can save multiple credit card payment method for each patient for applying payments for appoi...
Start Taking Credit Cards
To take credit card payments within Open ACU you will need to add the feature to your account and...
Reverse A Checked-In & Paid-For Appointment
An Open ACU appointment is either checked-in or not checked-in. The payment for an appointment is...
Reader Unreachable?
If your Stripe Reader fails to take a payment and gives you this error. First check that the r...
Receipts
Send a receipt via email You can send a credit card receipt via email directly from the schedule...
Issuing Refunds with Stripe
Any refunds and checkin reversals are recorded as a new transaction that has a negative value. ...
Charging Late Cancellation Fees with Stripe
If a patient has a stored card, you’ll see the option to charge a cancellation fee their stored...
Taking Payments with Stripe
Using a stored card A patient with a stored credit card will have a credit card icon next to t...
Getting Started Checklist
Your Open ACU account has a main portal for the administrative and practitioner staff to enter an...
Add a credit card payment method
You can add a securely store a credit card payment method on your patient account by logging into...
Adding Credit Card Payments
[added January 2, 2023]Open ACU allows you to take payments from patient credit and debit cards r...
Users
To add or manage a User, click on the Users page from the main menu. Different user types have ...
Settings and Templates
Your settings page is where you set your application preferences, templates and rules for your ac...
Include or Omit Insurance Fields on Patient Portal
When a patient logs into the patient portal they are given a profile to manage. This profile enab...
Appointment Notes on Invoices
When you check in a patient and record their transaction, any notes you record in the Add a Note ...
Downloading Patient Email Addresses
You can easily download a list of patient email addresses from the Patient Return Rate report, lo...
Sending Intake Form Links
Intake form links can be sent to new patients both automatically and manually. Automatic To aut...
Waiting Lists
Each day / location combination can have a waiting list. Adding a patient to the waiting list. ...
Check in without recording a transaction
You can check in a patient without recording a transaction by enabling the checkin without transa...
Practitioner Reports
There are two practitioner reports that can be accessed from the Dashboard: the Totals Summary an...